Developed for MAD WISH, an initiative by It’s Raining Raincoats, this full-stack platform streamlines the matching of migrant workers in Singapore with volunteer English-language mentors. The application transforms a previously manual, spreadsheet-based process into an automated system that handles growing participant volumes while ensuring optimal student-teacher pairings based on compatibility factors.
It’s Raining Raincoats’ MAD WISH program faced a critical scaling challenge. Coordinators were manually matching migrant workers seeking to learn English with volunteer mentors using spreadsheets and emails—a process that became increasingly unsustainable as demand grew.
Key pain points included:
- Manual tracking of 200+ students and volunteers across multiple spreadsheets
- No systematic way to match based on native language compatibility, schedules, and experience
- Lack of visibility into matching status and teaching relationship progress
- Time-intensive volunteer screening and verification process
- No centralized system for coordinators to manage the entire workflow
The organization needed a scalable, user-friendly platform that could automate matching while maintaining the personal touch that made their program successful.